Booking Policy and conditions 2021 – Spartivento & Sailuxe

COVID-19 Policy 2021

Payment conditions:

From 30% up to 50% within 7 days of confirmation date, Balance within 30 days before departure.

Cancellation conditions:

Spartivento can issue a voucher for the entire amount paid by client ONLY in the following cases:

  • Lockdown in Italy or traveler’s country on the date of the cruise.
  • Quarantine of at least 7 days is imposed in travelers’ country, back from their vacations
  • Formal Travel Ban in the area where the boat charter starts or client's place of residence, on the dates of the cruise.

Voucher’s validity: 12 months from the date of the original departure.

*  Please, note that this policy can be modified weekly. For updated conditions, please check always on our website or contact us directly at info@spartivento.it or by calling +39 06 40060490.

Voucher conditions:

Spartivento can issue a voucher for the entire amount paid by client ONLY in the following cases:

  • The voucher amount is applicable to any of our boats in Italy and for any charter dates (same duration or longer) within one year from the original charter dates;
  • The price of rescheduled booking must be the same or higher than the original contract;
  • No special offers are valid while using the voucher, just regular discounts (such as Early Booking or Long Period discount);
  • The voucher amount is calculated as a discount from the regular offer. The remaining amount is still treated as a new contract, so 50% of the new total charter amount will be due at re-confirmation and the remaining 50% balance within 30 days before departure.

“Safe Navigation"package by Spartivento:

Protect your sailing holiday from unexpected events related to your health conditions (including COVID-19 but not only!), with this "Safe Navigation" package. The additional cost is + 4% on the value of the charter rate.

The "Safe Navigation" package includes the following services:
- 24-hour telephone assistance with a dedicated Spartivento number
- Sanitation kit for the entire stay on board (sanitizing spray, hand gel, alcohol, surgical masks and mask holder)
- SEACURITY RENT insurance* which includes the following guarantees, valid from the booking confirmation and for the entire duration of the holiday:
- Cruise cancellation for unintentional and unforeseeable reasons: you can cancel your cruise If you are forced to interrupt the cruise for health reasons, you can get the reimbursement of unused vacation days
- Assistance to the Traveler: a series of guarantees to protect the traveler during the vacation, which can be activated through the Assistance Operations Center, made available from the Insurance Company, which operates 24 hours a day; medical expenses (including for COVID-19 contagion); medical return of the insured and other guarantees, published in detail in the information set
- Medical expenses: with a maximum limit in Italy € 1,000.00 pp. - Abroad € 15,000.00
- Baggage insurance: with a maximum of € 500.00 in Italy and € 1,000.00 Abroad, including basic necessities, expenses for restoring documents and other guarantees available in detail in the information set
- Third party liability: with a limit of € 50,000
*Attention: before confirming this insurance, carefully read the information set, which contains limits, deductibles, and the information necessary in the event of a claim, which can be consulted on the home page of our website, in the "Insurance" section, or at this link.

Please note: the "Safe Navigation" package by Spartivento is never refundable and must be confirmed and paid at the same time as the date of confirmation of the contract and the Booking Confirmation. To make the Seacurity Rent policy operational, it is essential to communicate all the names of the participants together with the Booking Confirmation or at the latest within 7 days. In the case of communication of the names at a later time than that indicated, and in any case before the departure date, the insurance company will apply a gap period of 15 days (time period between the communication of the names and the actual insurance coverage).

General booking policy and conditions

Options:

It is possible to option (reserve) a boat for a limited amount of time, going from 24 up to 72 hours, depending on booking period. Each request must include client’s name. Once the option expires, the boat will be again reservable for the public.

Payment:

50% upon confirmation
50% within 30 days before departure.

Payments can be made by Bank Wire – Credit Card – PayPal

Security Deposit:

Security deposit must be made upon check-in. We give two options:

  • Standard security deposit - to be paid before departure, even if clients have alreadypurchased a personal insurance before leaving;
  • SailSafe - clients pay a non-refundable fee and NO deposit will be charged. Valid only fordamages onboard. Exclusions apply.

Boats are insured with Third Party and Kasko policy with deductible. Standard Deposits or"SailSafe" Formula will cover all damages caused or suffered from boats during the charter up to a maximum equal to the deposit itself. In the event of damages exceeding the deposit, the excess is covered by insurance policies. If the damages do not exceed the amount of the deposit left by the customer, the difference will be refunder. If there are no damages, the whole amount will be returned.

The "Sail Safe" formula allows a customer to not provide for a deposit; therefore, the customer, by paying the amount requested, will be exempted from paying any other amount due to damage, with exclusion of:

  • LOSS OF MATERIALS (all material losses will be charged to the customer based on the prices indicated on the check-in papers)
  • FAILURE TO FILL WITH FUEL ON THE RETURN OF THE BOAT
  • CONDUCT IN THE INFLUENCE OF ALCOHOL AND DRUGS (the customer is responsible for all damages caused to the vessel and/or third parties)
  • FAILURE OF SAFETY RULES AND TERMS OF BAREBOAT CONTRACT (e.g. leaving the harbour with wind force exceeding 6 Beaufort)
  • ANY POSSIBLE FINES/PENALTIES RAISED DURING THE CHARTER PERIOD EVEN IN CASE OF BELATED NOTIFICATIONS

The deposit can be paid by Credit Card (ONLY Visa or Mastercard) or in cash, no more than € 2.000.

Check-in | Check-out:

Check-in
Saturday from 5pm to 9pm.
Early Check-in between 1pm and 3pm is available upon request for an extra cost. Not available for Sailuxe line.

Check out
Spartivento Charter – Redelivery of the boat: Friday within 5pm; Check out: Saturday within 8am.
Sailuxe – Redelivery of the boat: Friday within 7pm; Check out: Saturday within 9am.
First and last night in our bases are included in the price.

Extra:

Extras must be paid for at the base in cash or by credit card (Visa, MasterCard, American Express).

Pets onboard:

Spartivento is pet-friendly and it is possible to bring one pet onboard by paying a surcharge for end cleaning. However, we can’t always accept all breeds or sizes of animals onboard. For this reason, it is necessary to ask us for each request of animals onboard, in order to get our confirmation prior to the booking confirmation.

Cancellation:

  • OVER 30 days before departure, 50% is due for cancellation;
  • LESS than 30 days before departure, 100% is due for cancellation.